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You will need a functional understanding and ability to work through coordination process to bring a hotel live on AutoClerk PMS. This process includes speaking with hotels to provide them with information/deadlines to meet an agreed upon installation date. You will gather information so that hotel shell can be built, assign Online Training courses for branded hotels. Work with 3rd party Credit Card Processing Company to ensure smooth transition/installation of interface. Have a good understanding of EMV setup process. Work closely with Training and On-Boarding team members to ensure hotel is accurately installed on PMS.
Essential Job Responsibilities:
- Owns the process to successfully onboard a hotel. Creates and maintains documentation, materials and tools.
- Assists in user training and support. May act as project manager for small projects as assigned.
- Protects the Company by handling business sensitive information with appropriate confidentiality.
- We are looking for a minimum of 1 years' experience in Hotel Operations or Property Management Systems.
- Intermediate proficiency in Microsoft Office Suite.
- Basic project management skills including the ability to direct control and manage projects through completion preferred.
- Proven analytical, time management and written and verbal communication skills.
- Receives operational guidance on duties, service standards and roles.
- Exhibits personal characteristics and professional standards that serve as a role model for others.
- Familiar with relevant policies, procedures and technical parameters specific to the job.
- Has basic functional and technical know-how to succeed in job.
- Conveys and obtains information both internal and external to the department
- Uses written verbal or electronic skills effectively.
- Plans and scopes length and difficulty of task.
- Identifies critical problems and directs effort accordingly.
- Resolves defined problems and separates and combines tasks for efficient workflow.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
- Virginia residents may access our state specific policies .
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in French .
- Residents of countries governed by GDPR may access our policies .
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.