Essential Functions:

Lead, direct and be accountable for the overall performance of the EHR Applications teams in the development, maintenance delivery of EHR application systems.

Establish performance expectations and standards, serve as a role model and provide leadership direction to team members.

Develop and maintain comprehensive budgets and resource allocations.

Provide input to the technology strategy and vision for the organization, work closely with the IT senior leadership in developing solution for current and proposed programs and representing the company at key technology events.

Drive continuous improvement to ensure core process are effectively designed, documented, implemented, and communicated to department and internal business partners.

Collaborate with cross functional teams and other leaders to provide tactics, ideas, and reasoning for behavior change, readiness, and team member/patient experience.

Provide strategic oversight of all operational process improvement techniques.

Resolve non routine and complex escalated operational matters and provide innovative solutions and follow up accordingly.

Monitor performance utilizing various dashboards, scorecards, statistical and reporting methodologies to ensure success in project management and testing.

Coach and develop direct reports to enhance and improve professional effectiveness through capability development including consultation, solutioning, agility, courage, critical thinking, collaboration, change management, and strategic problem solving

Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department Assists team members. Accepts alternate assignments, as required to fulfill business needs.

Employment Qualifications:

Required Education:
Bachelor's Degree in Information Technology or other healthcare-related field or equivalent years of experience

Preferred Education:
Master's Degree in Information Technology or other healthcare-related field

Licensure,/Certification Preferred:
Epic Certification in a minimum of one application
Diversity, Equity, and Inclusion certification

Years and Type of Experience Required:
7 years of progression in roles and responsibilities including 3 years of IT/Healthcare management experience

Years and Type of Preferred:
Healthcare experience

Other Knowledge, Skills, and Abilities Required:

• Ability to juggle multiple goals and deadlines in the context of the big picture
• Ability to hire and maintain an effective team
• Ability to mentor, coach and effectively transfer expertise to others
• Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
• Resilience and resourcefulness
• Excellent written, interpersonal and oral communication skills
• Solid budget and cost management skills
• Proven analytical and problem-solving abilities

Cultural Responsiveness:

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Working Conditions:

Periods of high stress and fluctuating workload may occur

General office environment

Physical Requirements:
Lifting/Carrying (0-50 lbs)

Sitting

Walking

Standing

Additional Physical Requirements/Hazards:

Finger dexterity

Mental/Sensory - Emotional:

Strong recall

Reasoning

Problem solving

Hearing

Speak clearly

Write legibly

Reading

Fast pace environment

Able to handle multiple priorities

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.