Closing Date:

University of Arkansas - Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Education & Work Experience: Minimum qualifications include a master's degree. Candidates with 5 years of professional work experience in higher education, academic advising, career planning, admissions or financial aid preferred.

Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:

• Knowledge of student technology platforms and data analytics
• Ability to effectively collaborate with units across campus
• Knowledge of higher education, student development, retention, and student learning
• Excellent oral and written communication skills
• Demonstrate strong attention to detail
• Ability to disseminate educational and career information to groups and individuals
• Must be able to work in a quality-focused service environment with excellent organizational skills, customer service and in a professional manner

Essential Duties and Responsibilities:

• Serve as a key institutional advocate for student success. Assist ROAR students with major and course selection and provide career development and academic advising assistance. Support holistic retention initiatives and resource referrals with campus partners.
• In coordination with the Director, serve as a resource and trainer for advisors on the use of Workday, Navigate, and Blackboard. This position will serve as an institutional resource for the design, testing, implementation, and assessment of these technology platforms for student success campus wide. Assist with the training of student workers in coordination with the Assistant Director of Operations. Maintain the ROAR First-Year Advising Center website.
• Support broader student success and retention initiatives at UAFS through committee participation, research and analytics, and continued process improvement. This person will serve on the Academic Advising Council Executive Board, Enrollment Management Leadership Team, a committee with New Student and Family Programs, and other committees as opportunities arise.
• Initiate reports and audit reporting and messaging for ROAR advisors to ensure consistent communication and that required documents are received and uploaded.
• Assist with the development and implementation of retention strategies, and interventions for first-year students in collaboration with the Director and Assistant Director for Operations of the ROAR First-Year Advising Center and others within the Student Success and Retention division.
• In collaboration with the Directors of the ROAR First Year Advising Center and Academic Programs Support, participate in the regular review of course capacity and student demand. Assist with research projects in Student Success & Retention looking at yield and yearly course demand.
• Provide leadership to professional advisors in the absence of the Director of ROAR Advising Center.

Other Duties and Responsibilities:

• Contribute to the overall success of the department by performing all other duties as assigned.
• Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork.
• Requires consistent on-time attendance and occasional availability to work evenings and weekend to support university events.
• Attendance at graduation ceremonies may be required.
• This description is not designed to cover a comprehensive listing of activities, duties and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Additional Information:

Working Relationships: Works with the Division of Student Success and Retention and must possess the ability to communicate effectively with students, administrators, faculty, and staff members as well as members of the community. Must be able to work in a team orientated environment.

Special Job Dimensions: Work performed primarily in an office setting. Occasional extended walking required (on-campus). Walks, sits, bends, occasional lifting. Occasional overtime required during peak periods. Occasional travel may be required. The office is open to the public from 8:00 a.m. to 6:00 p.m., Monday through Thursday, and 8:00 a.m. to 5:00 p.m. on Friday. Extended hours occasionally required.

Background Check: Criminal and Federal background check, Motor Vehicle Check

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.